Novotel Kolkata Hotel and Residences
客人怎么说
Very modern decor and finishes in room and incredibly helpful concierge service led by Mr Mukherjee who helped arrange/coordinate all of our transport (to/from airport and in town to Salt Lake for family wedding), best breakfast buffet/food options and most comfortable bed of all 5 hotels we stayed in India during this trip. Also loved the Newtown location as walkable to Spencer's in mall next door for bottled water/other random needs, ATM though 2 in area didn't work on 2nd time we needed them, and a great hand crafts fair/Mela that happened to be in town during our stay.
Nilova
2025年2月
This is my 2nd visit to Novotel Kolkata for my work. The Staycations provide me the opportunity to complete a lot of my pending backlog while I can relax at the beautiful hotel. I especially love the Executive Lounge where I can spend the days finishing my works in leisure and peace.
Prasun
2025年3月
Breakfast spread was good. The room was very clean and staff incharge for the room (I forgot the name) cleaned the room spotless. I like the addition of sugar and gluten free muffins in the menu. Excellent facilities in the room and in the hotel, the view from the room was good.
Swathy
2025年1月
From the moment when we entered the hotel it feels like a little piece of heaven in Kolkata. I really appreciate the attention the detail that the Front office team puts in while taking the check-in, and understands the purpose of our visit and give rooms as per our preferences. Specially thanks to Avirup Ghosh for made my stay more comfortable. He called me in advance to find out my preferences and helped me to get it also. Otherwise, Kudos to the all staffs & the management for a top-notch business stay experience.
Soleman
2025年3月
Lobby Ambience, Housekeeping Service response time, Resturant Manager Ms Ishani’s courtesy for helping us in taking breakfast after temple visit. Darjeeling Tea Sachet - we loved it. Can you let us know the company name so that we can place order for us Brush n Toothpaste Quality was superb We enjoyed Outside walk after Dinner.
Kumar
2024年5月
We had booked a stay for 5 nights @ Novotel Kolkata for my brother’s wedding. After an unpleasant experience with the room’s cleanliness & response from the night staff on the first night, we had shared our feedback through TripAdvisor. From day 2 onwards, I must say that the novotel managers looked into the matter and ensured a pleasant stay for the rest of the 4 nights so that I could focus on the wedding. I must appreciate all the efforts put in by Chandrani & Poonam. Special mention to the floor hospitality lead - Sushmita & team as well. (Reminds me of Arjun’s leadership from his courtyard days). Although the unpleasant beginnings, All’s well that ends well. Overall, I would consider Novotel for my next visit and a few consistent experiences like this may make me consider them with my favorites of ITC & Marriott. I appreciate their hospitality and as my 2 cents would encourage them to deliver this outstanding service from day 1 and improve the night shift’s performance.
Hopping
2023年12月
The 24-hour service.
Shreyosi
2024年11月
Wonderful experience with a great view, convenient location and excellent behaviour of staff. The staff at this hotel embodies the essence of excellent customer service. Specially Avirup Ghosh who upgraded my room to the suite room which was just wow. His commitment to making my stay exceptional has left an indelible mark, and I eagerly anticipate returning in the future. It's an easy five-star rating for this outstanding team!
Venkateshwar
2025年3月
Wonderful experience with a great view, convenient location and excellent behaviour of staff. From the first moment to checkout, it was simply lovely. Overall Avirup, Dilip and his team helped me a lot. I missed my one luggage at Westin, he immediately assist me with a car and help me out. I had lost one of my luggage at the Westin, and he immediately helped me get it in a car. Can’t wait to come back. Highly recommend!
Nyanya
2025年3月
Whatever we have mentioned in our stay duration that everything we got. Bhaskar from the square coffee shop was excellent , he did his job with perfection. We got drink voucher as welcome drink from front office that we have masala tea and coffee, which we enjoyed very much.Thank you pinky. Evening amminities Sandesh platter was made our day.
Raja
2023年12月
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